Product Subscriptions: If you have a recurring subscription to one or more of our products and need help managing your account, please reach out by clicking the chat icon in the bottom right corner. We're here 24/7, 365, and we'll be with you in <1 minute. You can also fill out our contact form and let us know that you'd like to cancel.
24/7 Live Vet Chat Members: You can modify or cancel your membership directly in the app. Instructions are below, but if you run into any trouble or just want to talk to a human, please reach out by clicking the chat icon in the bottom right corner. We're here 24/7, 365, and we'll be with you in <1 minute. You can also fill out our contact form and let us know that you'd like to cancel.
If you subscribed with a credit card on our website or in app, you can manage your account directly in the app.
30 Second In-App How To Video
If you subscribed in our app via Apple Pay or Google Pay, please follow these instructions to manage your subscription in your device's settings...
- For iPhone, please follow these directions to cancel your subscription, or use this Apple Support link.
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- Go to your device Settings
- Click your name at the top
- Click Subscriptions
- Click the subscription you wish to manage (Fuzzy)
- Click cancel subscription
- Go to your device Settings
- For Android, please follow these directions to cancel your subscription, or use this Google Support link. You can learn more about refunds from Google here.
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- Open the Google Play Store
- At the top right, tap your profile icon.
- Tap Payments & Subscriptions > Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions to complete cancellation
- Open the Google Play Store
Click here to download the Fuzzy App or use the QR code below!
